Terms and Conditions

1. Introduction
1.1. These Terms and Conditions govern the use of our online service, which facilitates all tax and accounting services within South Africa.
1.2. By accessing and using our services, you agree to comply with these Terms and Conditions. If you do not agree, you should not use our services.

2. Definitions
2.1. “Company” refers to MyTAX the service provider.
2.2. “Client” refers to any individual or entity that registers to use our services.
2.3. “Services” refers to all tax and accounting services provided by the Company.
2.4. “System” refers to the online platform used by the Company to facilitate the registration and processing of client applications.

3. Business Terms
3.1. The Company provides online assistance for all tax and accounting services within South Africa.
3.2. All services are rendered remotely via the Company’s online platform, email, and telephonic communication.
3.3. The Company acts as an intermediary in facilitating the application process but does not guarantee approval from regulatory authorities.

4. Client Registration and Data Management
4.1. Clients must complete an online registration process and provide accurate, complete, and up-to-date information.
4.2. By registering, clients consent to the collection, storage, and processing of their data in accordance with applicable data protection laws.
4.3. The Company reserves the right to verify the accuracy of the information provided and may request additional documentation as necessary.

5. Communication and Engagement
5.1. All interactions between the client and the Company will occur via the online platform, email, or telephonically.
5.2. Clients are responsible for ensuring that they receive and respond to all communications regarding their application.
5.3. The Company is not liable for delays or failures in communication due to incorrect contact details provided by the client.

6. Fees and Payment
6.1. Service fees will be communicated to clients before any service is rendered.
6.2. Payments must be made in full upon invoicing unless otherwise agreed in writing.
6.3. The Company reserves the right to withhold services if payment is not received in accordance with agreed terms.
6.4. Fees are non-refundable unless otherwise specified under the Company’s refund policy.

7. Client Responsibilities
7.1. Clients must provide truthful and accurate information throughout the process.
7.2. Clients must comply with all applicable laws and regulations related to taxes within South Africa.
7.3. Clients are responsible for ensuring they meet all regulatory requirements before engaging the Company’s services.

8. Limitations of Liability
8.1. The Company is not responsible for any delays, rejections, or additional requirements imposed by regulatory authorities.
8.2. The Company is not liable for any financial loss, penalties, or legal consequences arising from incorrect information provided by the client.
8.3. The Company does not provide legal or financial advice and recommends that clients seek professional advice where necessary.

9. Privacy and Data Protection
9.1. The Company adheres to all relevant data protection and privacy laws governing the collection and use of personal data.
9.2. Clients’ personal information will be used solely for the purposes of providing the agreed-upon services.
9.3. The Company will not share, sell, or distribute client information to third parties without consent, except where required by law.

10. Amendments and Updates
10.1. The Company reserves the right to amend these Terms and Conditions at any time.
10.2. Continued use of the Company’s services following any amendments constitutes acceptance of the revised terms.
10.3. Clients will be notified of any material changes to these terms through email or system notifications.

11. Governing Law and Jurisdiction
11.1. These Terms and Conditions shall be governed by and construed in accordance with
the laws of South Africa.
11.2. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.

12. Contact Information
12.1. For any queries regarding these Terms and Conditions, clients may contact the Company via email at compliance@my-tax.co.za or telephone at 087 095 8945.

By using the Company’s services, clients acknowledge that they have read, understood, and agreed to these Terms and Conditions.